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Robertson Technology Group

Cloud Service Status

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Apple

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Microsoft Copilot (Microsoft 365) icon
Microsoft Copilot (Microsoft 365)

Title: Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message User impact: Users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message. More info: User may receive an error that reads: "sorry, something went wrong". Current status: We're finalizing the process of scaling up service resources supporting the affected traffic flow and are monitoring service health metrics to confirm the result and inform our next steps. Scope of impact: This issue intermittently affects some users making requests in Copilot. This section may be updated as our investigation continues. Next update by: Friday, April 17, 2026, at 9:00 AM UTC

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1Password

We are continuing to monitor for any further issues.

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Amazon Web Services icon
Amazon Web Services

We are providing an update on the ongoing service disruptions affecting the AWS Middle East (Bahrain) Region (ME-SOUTH-1). We continue to make progress on recovery efforts across multiple workstreams. With the immediate phase of this event now better understood, we are moving to a more targeted communication model. Going forward, updates will be delivered directly to affected customers through the AWS Personal Health Dashboard. Customers who require assistance with this event are encouraged to contact AWS Support through the AWS Management Console or the AWS Support Center. We continue to strongly recommend that customers with workloads running in the Middle East take action now to migrate those workloads to alternate AWS Regions. Customers should enact their disaster recovery plans, recover from remote backups stored in other Regions, and update their applications to direct traffic away from the affected Regions. For customers requiring guidance on alternate regions, we recommend considering AWS Regions in the United States, Europe, or Asia Pacific, as appropriate for your latency and data residency requirements.

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Cloudways icon
Cloudways

We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.

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Netflix

Check back later, or search our Help Center for answers.

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General 'Cloud'

Apple

The service may be unavailable or slow for some users.

Eptura Workplace
Google Cloud
Canva
Google Workspace
Splashtop
Zoom

Microsoft

Microsoft Copilot (Microsoft 365)

Some users intermittently may be unable to run queries in Microsoft 365 Copilot and receive an error message

Azure
Exchange Online
Microsoft 365 apps
Microsoft 365 Copilot Chat
Microsoft 365 for the web
Microsoft 365 suite
Microsoft Bookings
Microsoft Entra
Microsoft Intune
Microsoft Power Automate
Microsoft Teams
OneDrive for Business
SharePoint Online
Microsoft Power Automate in Microsoft 365

VoIP Services

Telus Business Connect
Twilio
VoIP.ms

Business Apps

1Password

SSO sign-in failing on some attempts for some users

Payworks
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QuickBooks
SRFax

Hosting

Amazon Web Services

Increased Connectivity Issues and API Error Rates

Cloudways

AWS Middle East (Bahrain) Outage

Cloudflare
DigitalOcean
HubSpot

Social Media - Entertainment

Netflix

Wait time for live help is longer than usual

Facebook (Meta)
Instagram
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Linkedin
Reddit

Payment Systems

Elavon
Helcim
PayPal
Stripe
Worldline

RTGroup.ca

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